At Harris & Ward, we understand the unique requirements of doctors, dentists, veterinarians, realtors, and many other specialized fields, and timely responses to our clients’ needs is at the core of our philosophy. Providing a helpful, supportive, and open line of communication with all who work with us ensures that we build connections based on trust and dependability, all with a top-notch standard of customer service.

When working with digital marketing agencies, one common issue people face is poor customer service: whether that means slow project turnaround or trouble getting a hold of anyone to begin with, there are myriad difficulties that clients might deal with. Whether you’re running a small business or a healthcare practice, quick turnaround and reliable communication from a digital marketing team is crucial.

When we onboard a client, our main priority is to get to know their organization and the goals and expectations of the individuals in it. We want to understand the unique challenges you might face in your field, as well as help highlight and celebrate the things that make your practice or small business unique. From the very start, we’re proactive in identifying and addressing any problems, and the first step in this process is making sure our clients are heard. Our service-focused business model means that we truly listen to your concerns– and build upon our strategies for personalized support by integrating your expertise in your field with our own experience and knowledge. We see what we do as collaboration, not just client relations; when you work with Harris & Ward, you work with a tight-knit, efficient team of digital marketing experts who ensure your voice is heard.

We know that past negative experiences with digital marketing agencies can have an effect on doctors’ confidence in the industry. Confusing price models, content ownership fine print, and a lack of strong communication overall can create a great deal of frustration, and impact your ability to do what you do best as a practitioner or business owner. When you’re struggling just to have your marketing needs met for the essentials, it can feel like you’re running in circles trying to promote your services and establish an online presence. The truth is, it doesn’t have to be this way. The experienced team at Harris & Ward has heard all too many stories of poor customer service and dependability, and it’s our goal to provide best-in-class client relations you can rely on. Whether we’re building you a fast, gorgeous website with a keen eye for SEO strategies, or simply hosting your existing site, you can always count on quick responses and  consistent website maintenance.

A common complaint that clients share with us about their past experiences with our competitors is that these developers and agencies were not clear about their prices– or that the services they received were not consistent with the investment they made. Harris & Ward is not only committed to price transparency, but offering a flexible range of services to fit a variety of client needs. 

Our dedication to this principle starts with showing you our clear advantage, providing you with a comparative analysis between our pricing and that of our competitors. Whereas these competitors may engage in deceptive practices like hidden fees and marking up their prices to give the illusion of better results– results they won’t show you, at that– Harris & Ward offers a tiered pricing system that helps you choose the services that you need and avoid the added cost of ones you don’t. By offering different options tailored to a range of different needs, you can be assured of the return on investment you’ll receive. When taking the cost-benefit analysis into consideration, you may find that competitors are charging you for what amounts to ‘fluff’, offering plenty of compelling buzzwords but keeping their development process and quantitative results under wraps.

Harris & Ward is different. We show you real data that speaks to our real advantage, building upon the success we’ve helped numerous clients achieve with dependable, creative strategies. From there, we work with you to build the perfect plan going forward. We want to understand your story, the core philosophies of your organization, the unique perspective of your audience, and every other piece of the puzzle that comes together to form the right digital marketing strategy. We offer affordable, competitive prices because we have the expertise to provide fast, efficient project turnaround and get your website up and running its best. We also take the time to help doctors, dentists, orthodontists, veterinarians, small business owners– clients of all backgrounds– understand the industry standards for web development and digital marketing so that everyone can feel empowered to make an informed decision.

If you’re looking for a digital marketing agency with extensive experience and proven success, or simply frustrated with our competitors’ vague, expensive prices for services that don’t suit your specific needs, it might be time to get in contact with Harris & Ward. We do more than just create stunning websites with powerful SEO data helping put you a step above your competitors– we want to help you tell your story. Get in touch with us today for more information on how our team can make your vision for a strong online presence a reality, all while ensuring you have a plan that fits your small business budget.

If you’re looking for a digital marketing agency to create a compelling website for your small business or healthcare practice, you may be unsure of where to start based on past bad experiences.

You may have dealt with unclear pricing, deceptive copyright and ownership practices, vague metrics for progress, or difficulty communicating. In today’s fiercely competitive digital landscape, working with a marketing agency you can trust is a top priority– and at Harris & Ward, we understand that importance. That’s why our approach to digital marketing, website creating, and building lasting relationships with our clients is centered around proven results and clear communication every step of the way.

First and foremost, we’re proud to be able to show prospective clients our real success stories, including our extensive portfolio of website builds, branding and marketing materials, and SEO metrics. We show you the behind-the-scenes info on your website’s traffic and search engine rankings in a detailed but concise, easy-to-understand way; using visual representations of our process and results, we’re committed to giving you the full picture while giving you the freedom to focus on what matters most as you run your business or practice. This open-book policy allows us to foster genuine connections with our clients, helping them with their specific needs and individual goals with results-driven strategies.

Another way Harris & Ward ensures that the people and organizations who work with us can depend upon clear, honest collaboration is through our pricing structure. We make sure to outline what services are included in each of our packages, so that clients can be confident about the cost involved in working with us, and avoid having to deal with any surprise fees or billing. Our pricing is flexible because of this range of options, and you’ll always get a clear estimate on the investment you’re making in your website’s performance and, ultimately, your online reach. We make high-quality web design and performance accessible to businesses of all kinds, with a special emphasis on the unique needs of medical practitioners and small businesses.

Because we pride ourselves in our transparency with all those we work with, our agency is big on client feedback and collaboration. We put your input front and center in all decisions we make about the design, content, and metadata of your website, all while bringing our diverse range of industry expertise to the table. Our clients past and present can speak to our dedication to learning, adapting, and keeping a clear line of communication with all parties involved throughout their time with us– whether you’re entrusting us with building a sleek, beautiful website that implements custom SEO strategies, or simply hosting your website with us. At Harris & Ward all our clients, no matter their packages, plans, or goals, get the same transparency and respect that they deserve.