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marketing dentists through online reviews

5 Essential Tactics for Marketing Dentists

by | Apr 5, 2023

Marketing for dentists is an essential aspect of any successful dental practice. It helps to attract new patients, retain existing ones, and build a positive reputation in the community. However, marketing dentists can be challenging, especially when competing with other dental practices in the area. In this article, we’ll discuss 5 essential tactics for marketing dentists that can help you stand out from the competition and grow your practice.

  1. Develop a Strong Online Presence – In today’s digital age, having a strong online presence is essential for any business, including dental practices. Your website is the foundation of your online presence and should provide a clear and concise message about your services, location, and hours of operation. It should also be easy to navigate and mobile-friendly, as more and more people are using their mobile devices to search for businesses online.

In addition to your website, you should also have a presence on social media platforms such as Facebook, Twitter, and Instagram. Social media provides an opportunity to connect with potential patients and share information about your services and promotions. It’s also a great way to build a community around your practice and engage with your patients.

When developing your online presence, be sure to optimize your website and social media profiles for search engines. This will help to improve your search engine rankings and make it easier for potential patients to find your practice when searching for a dentist in your area.

marketing dentists through online reviews

  1. Leverage Local SEO – Local search is an essential aspect of marketing dentists, as it helps to increase visibility and attract new patients from your local area. Local SEO involves optimizing your website and online profiles to appear in local search results when people search for dentists in your area.

To improve your local SEO, start by claiming your Google My Business listing. This will help to ensure that your practice appears in local search results when people search for “dentist near me” or “marketing dentists” in your area. You should also optimize your website with local keywords and phrases, such as “dentist in [city name]” or “cosmetic dentistry in [city name]”.

Another important aspect of local SEO is getting listed in online directories and review sites. This includes sites like Yelp, Healthgrades, and ZocDoc, as well as local directories specific to your area. Be sure to claim your listings on these sites and keep your information up-to-date to ensure that potential patients can find your practice when searching online.

First and foremost, online reviews help to establish trust and credibility with potential patients. When a dental office has a high number of positive reviews, it creates a positive impression in the minds of potential patients, who are more likely to trust the practice and make an appointment. Conversely, a lack of reviews or negative reviews can deter potential patients and harm the reputation of the practice.

Platforms like ZocDoc, Google Business Profile, and Yelp also help dental offices improve their search engine optimization (SEO) rankings. These platforms are highly trusted by search engines like Google, and having a strong presence on these platforms can boost a dental practice’s visibility in search results. When a dental practice has a high number of positive reviews on these platforms, it sends signals to search engines that the practice is reputable and trustworthy, which can lead to higher search rankings.

ZocDoc is a popular platform for finding and booking appointments with healthcare providers, including dental offices. ZocDoc allows patients to search for dental practices based on location, specialty, insurance accepted, and availability. When a dental office has positive reviews on ZocDoc, it can attract new patients who are searching for dental services in their area. Additionally, ZocDoc allows patients to book appointments directly through the platform, making it easier for patients to schedule appointments and for dental offices to manage their schedules.

Google Business Profile is another important platform for dental offices to gather online reviews. When a potential patient searches for a dental practice on Google, the Google Business Profile is one of the first things they see. Having a high number of positive reviews on Google can help a dental office stand out from the competition and attract new patients. Additionally, Google uses online reviews as a ranking factor, which means that dental practices with more positive reviews are more likely to appear at the top of search results.

Yelp is a popular platform for online reviews of all types of businesses, including dental offices. Yelp allows patients to leave detailed reviews of their experiences with dental practices, including comments on the quality of care, customer service, and overall experience. Yelp also allows dental offices to respond to reviews, which can help to demonstrate their commitment to customer service and address any concerns raised by patients. When a dental office has a high number of positive reviews on Yelp, it can attract new patients who are searching for dental services in their area and improve their visibility in search results.

In addition to attracting new patients and improving SEO rankings, online reviews can also help dental offices improve their services and operations. Reviews provide valuable feedback on the quality of care, customer service, and overall experience of patients, which can help dental offices identify areas for improvement and make necessary changes. For example, if a dental office receives multiple negative reviews about long wait times, they can work to improve their scheduling and reduce wait times for patients.

It’s important for dental offices to actively gather online reviews and encourage patients to leave feedback on platforms like ZocDoc, Google Business Profile, and Yelp. There are several ways dental offices can do this, including:

  • Asking patients to leave a review after their appointment: Dental offices can ask patients to leave a review on ZocDoc, Google Business Profile, or Yelp after their appointment. This can be done in person or through automated follow-up emails.
  • Including links to review platforms on the dental office website: Dental offices can include links to ZocDoc, Google Business Profile, and Yelp on their website to make it easy for patients to leave a review. This can be done on the homepage or in a dedicated “Reviews” section.
  • Providing incentives for leaving a review: Dental offices can offer incentives like discounts or free services for patients who leave a review on ZocDoc, Google Business Profile, or Yelp.
  • Responding to reviews: Dental offices should respond to both positive and negative reviews on ZocDoc, Google Business Profile, and Yelp. Responding to reviews shows that the dental office values patient feedback and is committed to providing quality care.

It’s important for dental offices to monitor their online reviews regularly and respond to any negative reviews in a timely and professional manner. Negative reviews can harm the reputation of a dental practice, but responding to them in a constructive way can demonstrate the dental office’s commitment to customer service and address any concerns raised by patients. Dental offices should take negative reviews as an opportunity to improve their services and operations.

In conclusion, online reviews are an essential part of any dental office’s marketing strategy. Platforms like ZocDoc, Google Business Profile, and Yelp allow dental offices to establish trust and credibility with potential patients, improve their search engine optimization rankings, and improve their services and operations. Dental offices should actively gather online reviews and respond to them in a timely and professional manner to demonstrate their commitment to customer service and attract new patients.

  1. Use Video Marketing – Video marketing is a powerful tool for marketing dentists, as it allows you to showcase your services and expertise in a more engaging and visual way. Videos can be used to demonstrate procedures, introduce your staff, and share patient testimonials.

To get started with video marketing, consider creating a YouTube channel for your practice. This will allow you to easily upload and share your videos with your audience. You can also embed your videos on your website and social media profiles to increase visibility.

When creating videos, be sure to focus on providing value to your audience. This means creating informative and educational content that addresses common questions and concerns that your patients may have. You can also use videos to promote special offers and promotions, such as discounts on teeth whitening or new patient specials.

  1. Offer Incentives and Promotions – Incentives and promotions are a great way to attract new patients and encourage existing ones to return to your practice. There are many different types of incentives and promotions that you can offer, such as discounts on services, free consultations, or referral bonuses.

When developing your incentives and promotions, be sure to target your audience and offer something that is valuable to them. For example, if you’re targeting families with children, you might offer a free dental exam and cleaning for children under the age of 12. If you’re targeting adults who are interested in cosmetic dentistry, you might offer a discount on teeth whitening services.

You can promote your incentives and promotions through your website, social media profiles, and email marketing campaigns. Be sure to clearly communicate the terms and conditions of your offers and provide a clear call-to-action to encourage patients to take advantage of them.

  1. Build Relationships with Patients – Building relationships with your patients is an essential aspect of marketing dentists, as it helps to build trust and loyalty. When patients feel valued and appreciated, they are more likely to return to your practice and recommend you to their friends and family.

There are many different ways to build relationships with your patients. One of the most important is to provide excellent customer service. This means being friendly, responsive, and attentive to your patients’ needs. It also means going above and beyond to provide a positive experience, such as offering complimentary beverages and snacks in the waiting room or providing blankets and pillows during procedures.

Another way to build relationships with your patients is to communicate with them regularly. This can include sending appointment reminders and follow-up emails after procedures. It can also include sending newsletters and updates about your practice and services.

Finally, consider hosting events and seminars for your patients. This provides an opportunity to educate your patients about dental health and wellness, as well as promote your services and build relationships with your patients.

Conclusion Marketing dentists is essential for any successful dental practice. By developing a strong online presence, leveraging local SEO, using video marketing, offering incentives and promotions, and building relationships with your patients, you can attract new patients, retain existing ones, and build a positive reputation in the community. With these tactics, you can stand out from the competition and grow your practice for years to come.

Todd Boak

Todd Boak

Helped form Harris & Ward in 2013. Todd oversees the marketing and advertising functions of the business. From internal marketing efforts to the success of our clients. His expertise lies in strategic marketing, SEO, and digital advertising.